CALL CHARGES
1. Call Charges for National Reverse Charge Calls to Landlines
Charges for Calls to Landlines made through 1800 Reverse are made up of the following two components:
(a) a Call Connection Charge, which is a fixed amount for each Call and includes up to 30 seconds of conversation time; and
(b) Call Charges based on the type of line from which the Call was made and the duration of the Call
Unless otherwise stated there is a maximum Call duration cap of 45 minutes.
A message charge applies for accepting a message delivered by 1800 REVERSE which is a fixed amount for each message.
1.1 For Calls from Ordinary Domestic Residential and Business Lines
(a) Call Connection Charge
The Call Connection Charge is €2.47 excluding VAT (€3.039 including VAT) and includes up to 30 seconds of conversation time.
(b) Call Charge
Charges for the second 30 seconds or part thereof and thereafter for each 60 seconds or part thereof after the first 60 seconds are as follows:
| Table 1 - Charges in cent for the second 30 seconds or part thereof after the 1st 30 seconds. |
|
Excl VAT.
|
Inc VAT.
|
|
24.8
|
30.504
|
| Table 2 - Charges in cent for each 60 seconds or part thereof after the 1st 60 seconds. |
|
Excl VAT.
|
Inc VAT.
|
|
49.6
|
61.008
|
1.2 For Calls from Payphones
(a) Call Connection Charge
The Call Connection Charge is €2.47 excluding VAT (€3.039 including VAT) and includes up to 30 seconds of conversation time.
(b) Call Charge
Charges for the second 30 seconds or part thereof and thereafter for each 60 seconds or part thereof after the first 60 seconds are as follows:
| Table 3 - Charges in cent for the second 30 seconds or part thereof after the 1st 30 seconds. |
|
Excl VAT.
|
Inc VAT.
|
|
33.1
|
40.713
|
| Table 4 - Charges in cent for each 60 seconds or part thereof after the 1st 60 seconds. |
|
Excl VAT.
|
Inc VAT.
|
|
66.1
|
81.303
|
1.3 For Calls from Mobile Phones*
(a) Call Connection Charge
The Call Connection Charge is €2.47 excluding VAT (€3.039 including VAT) and includes up to 30 seconds of conversation time.
(b) Call Charge
Charges for the second 30 seconds or part thereof and thereafter the charges for each 60 seconds or part thereof are as follows:
| Table 5 - Charges in cent for the second 30 seconds or part thereof after the 1st 30 seconds. |
|
Excl VAT.
|
Inc VAT.
|
|
41.3
|
50.799
|
| Table 6 - Charges in cent for each 60 seconds or part thereof after the 1st 60 seconds. |
|
Excl VAT.
|
Inc VAT.
|
|
82.6
|
101.598
|
*Some mobile networks may charge the Caller for a call to 1800 REVERSE.
1.4 Message Charges
The Message Charge is €2.47 excluding VAT (€3.039 including VAT) per message accepted.
2. Call Charges for National Reverse Charge Calls to Cellular Mobile Services
Call Charges for calls to Cellular Mobile Services are calculated as follows:
Call Charges = Connection Charge + Timed Charge
Timed Charge = Call Rate x Number of Call Blocks
| Where |
|
Excl VAT.
|
Inc VAT.
|
|
Connection Charge 2.032
|
2.50
|
| |
| Timed Charge |
| Charge per minute in Call Blocks of 2 minutes or part thereof. |
|
Excl VAT.
|
Inc VAT.
|
|
1.016
|
1.25
|
There is a maximum call duration of 4 minutes.
All calls accepted on mobiles are charged to the receiving customer's mobile by premium SMS sent from short code 57977.
If there is insufficient credit on the mobile at the time the call is accepted, the premium SMS charges may be sent when the mobile is next topped-up.
2.3 Call Charges for International Outbound Reverse Charge Calls
Charges for International Outbound Reverse Charge Calls are dependent upon the location of the Access Service and are charged at the rates published by your service provider. Charges for International Outbound Reverse Charge Calls may vary for different service providers. To clarify the applicable charges, please contact the service provider of your Standard Telephone Service.